This document describes the warranty terms for all ClearDragon products.
What the warranty covers:
ClearDragon warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ClearDragon will, at its sole option, repair or replace the product with a similar product. Replacement products or parts may include re-manufactured or refurbished parts or components.
ClearDragon LCD product are warranted for three (3) years for parts, labour and LCD back light. Please read this article on the Support Page of the ClearDragon web site "LCD display: LCD pixel criteria" prior to obtaining warranty support.
LCD televisions are covered by UK wide 3 year on-site pick and drop service. All other products and accessories are covered by carry-in and return to base service.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
(a) Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
(b) Repair or attempted repair by anyone not authorized by ClearDragon.
(c) Any damage of the product due to shipment.
(d) Removal or installation of the product.
(e) Causes external to the product, such as electric power fluctuations or failure.
(f) Use of supplies or parts not meeting ClearDragon 's specifications.
(g) Normal wear and tear.
(h) Any other cause which does not relate to a product defect.
3. Removal, installation, and set-up service charges
Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Exclusion of damages:
CLEARDRAGON 'S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. CLEARDRAGON SHALL NOT BE LIABLE FOR:
DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THEIR POSSIBILITY OF SUCH DAMAGES. ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY
Effect of national law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside United Kingdom:
For ClearDragon products sold outside United Kingdom, contact your ClearDragon dealer or ClearDragon for warranty information and service.
E-Mail Support: firstname.lastname@example.org
Customer Service :087 0011 8494